In the year 2022 customers are becoming tech savvy. And fast that is why your food delivery software for the customer should be fast nowadays. Food Ordering App for customers helps to provide better service. And should be easy to operate from anywhere and at anytime. Through the food ordering app, customers should be able to easily search for their desired food and restaurants without any hassle. With customers mindset being very fickle these days it is very important. That we offer the best of the breed features to customers for them to continue giving their business to us.
Let us look at some of the most
basic and must have features your Food Delivery Software should have:-
- Registration and Profile Creation: This is the first method through which the customer is
able to browse more about the application. For registering a large number
of customers, the registration page should be simple and understandable.
The registration page should contain
only the actual section. And ask an essential question so that the customer can
complete his registration in less time. Also, there should be an option to
register through social media as well.
- Reviewing restaurant profiles: In general, we all visit the review page of the application to know about the feedback of the previous customer. Who had previously ordered food. So, this is one of the important features of any application. And should be added to the app and this is also the most used feature by the customers. Not only in food ordering but in any type of online ordering.
- Food Searching: After the registration is complete, the customer will move to the Food Search section. So, the food search section should be simple. And all the lists with the restaurant name, location, restaurant type, menu. And so on should be there so that customers can order their desired food from the desired restaurant. Deliver does this very nicely and you can check this out in deliver clone businesses
- Adding food to cart and scheduling order: Sometimes there may be a situation that as a customer we are searching for any food. But we cannot order at that particular time. So if cart If there will be an option then we can easily save many dine there. And order them in one go as per our availability. Also this process needs to be as simple as possible try to avoid multiple clicks. And allow customers to add to cart and preschedule in one click or at least as less number of clicks as possible.
- Ease of Payment: The payment option is one of
the important features of every online delivery application. Therefore, as
a business owner, we should strive to develop a simple. And
easy-to-understand, and secure payment section. You can add multiple
payment gateways for hassle-free payments. Also you should offer some gift
vouchers, promo codes, discounts, etc. to make your customer happy. These
days everyone has UPI payments. And this has made online payments very simple.
- Real-time Tracking:
This feature allows customers to make accurate estimates through Google
Maps. Without having to contact the delivery person. This is really a
hassle-free feature of any online application. This feature was considered
advanced technology a couple of years back. But has become must have in
every app nowadays as its become very easy to integrate Google maps
- Reviewing Order History: Sometimes as a customer, we want to see our past
orders, And we want to place the same order again. So, if you provide this
order history feature then your customer will like to visit your
application more. Also here you should provide one click reordering
process as this makes it easier. For customer to place order again and
definitely increase your sales.
- Food Rating:
This feature includes more glimpses on your application. This is a real
feature of the online ordering app. So that customers can share their
thoughts about your app. As a business owner, you surely want to know how
your app is working? Are your customers satisfied or not? If any
modification required? So that, you can modify your app as per the
requirement of the customer.
6.
Providing
Contact Information of Delivery Person:
After placing an order, the customer surely wants any details like restaurant
contact number, The contact information of the delivery person so that the
customer can easily get updates on his ordered item. This is one of the ways by
which you can better serve your customer.
Conclusion: The above listed features are the most basic features. That
every online ordering app should have. If you already do not have them in
your food delivery app then it is high time you add them now. If you are
looking to start a food delivery business or adding features to your current
food delivery app. Then do check out edeliveryapp's – online food delivery
software
Hope you like the article. Kindly
share your comment below in the comment section.
0 Comments